ABSL management & team

ABSL board of directors

Ota KulháneK

Chairman of the Board of the Directors, President

Ota has been working in the SSC / BPO industry from the year 2003. Since 2011 he has been leading the internal SSC for Accenture in Prague. From 2003 to 2011 he had been working in the BPO area lastly he was leading Finance & Accounting BPO for Accenture in the Czech Republic. His areas of expertise are: SSC / BPO market and management, finance and accounting, project management and operational excellence.

jonathan appleton

Managing Director, Member of the Board of Directors

Jonathan is the Managing Director of ABSL Czech Republic which represents the interests of Global Shared Service Centres and Outsourcing firms in the Czech Republic, one of Europes top outsourcing destinations. Jonathan has over 20 years experience in the CEE region and previously was a director at PwC Czech Republic where he supported Business Services clients in the Czech Republic and across CEE.

Radka Bellissimo

Member of the Board of Directors

Radka Bellissimo, Head of Jarden Business Services Group, leads Shared Services Center based in Prague, Czech Republic. Radka’s work experience spans from Shared Services, Business Process Outsourcing to Transitions & Change Management as well as Management Consulting where she has supported variety of projects and clients from a number of different industries across EMEA and North America over the last 20 years. Radka previously worked for Johnson & Johnson Global Business Services, Accenture and Arthur Andersen.

Simona Benešová

Member of the Board of Directors

Simona works at the Czech centre of BlueLink in Prague since 2005. Under her leadership, the branch has expanded from its original 45 employees to more than 500 and has also taken over the management of partner centers from Bulgaria, Egypt, Madagascar, Holland and Portugal. Her credo, which also reflects on the atmosphere in the company, is to be “friendly demanding”, to respect others and to be able to take things positively with a smile. She is the founder of the CC Forum (sharing platform for contact center professionals).

František Havel

Member of the Board of Directors

Operations Manager at Novartis Global Service Center

František is an Operations Manager at Novartis Global Service Center (NGSC) located in Prague. He has a 15-year experience in global shared service environment, IT/Telecommunication industry as well as broad range of senior expertise in building out business centers and leading transition initiatives in finance, IT and HR areas with aim to drive operational excellence. František joined Novartis in 2012 driving the IT Hub Prague expansion at first and since 2015 leading the NGSC Prague Operations. Prior to Novartis roles he held senior leadership roles in T-Mobile and Accenture. František graduated in the Czech Technical University and holds MBA degree.

Sergei holmeckis

Member of the Board of Directors

Managing Director at Deutsche Telekom Services Europe Czech Republic

Sergei has been with Deutsche Telekom Group since 2011 in diverse international roles. Sergei has started his career with Detecon International Consulting prior to joining Deutsche Telekom. After holding diverse roles in the area of Roaming, HR, Shared Services, Sergei was instrumental in setting up Deutsche Telekom Services Europe Operations in Brno, Czech Republic.

Adam Kiwalski

Member of the Board of Directors

GBS Head Delivery Management at Siemens

Adam is a shared services professional with +15 years proven track record in global environment. Adam managed various global scale process transformations, harmonization and digitalization projects. Developing best-in-class processes across domains he provided process expertise and consulting services to a number of corporations.

Specialties: service delivery, transformations, process digitalization, process compliance, shared services, project management, LeanSixSigma.

Petr Nasadil

Member of the Board of Directors

Managing Director at ČEZ Korporátní Služby

Petr is an experienced change and transformation manager with strategic thinking and excellent analytical skills. His experience includes setting and executing strategies, managing large transformations, people management, successful projects in the areas of performance improvement, cost-cutting and optimization. He also has an international experience from CEE region and Russia across various industries, e.g.: utilities, telco, shared services centre.

Roman Pavloušek

Member of the Board of Directors

Global FSC Manager at Atlas Copco Services

Roman is an experienced executive director with a broad experience in finance & accounting, IT, risk & compliance and operations. He is currently leading Global Finance SSC function for global manufacturing company Edwards Ltd, having responsibility for managing centralized finance processes (Procure-to-Pay, Order-to-Cash, Record-to-Report, Information Provision&Analysis) and leading over 130 staff in centres based in Czech Republic and South Korea.

Jan Skoták

Member of the Board of Directors

Regional Center Head at Infosys

Jan is Infosys BPO Regional Center Head, responsible for Infosys BPO presence and operations in the Czech Republic. In addition, he drives client relationships and business growth for a portfolio of Fortune 500 companies across Europe, US, and Brazil. He is a member of Infosys Global Management Council. Jan has been with Infosys for 10+ years and has been the founding member of the team that has built Infosys BPO presence in the CEE region. He has managed the first Infosys BPO global operations from the CEE region and subsequently played several operational, sales, and strategic roles in Europe and US.

Jaromír Staroba

Member of the Board of Directors

Regional Capability Center Lead at AB InBev

Jaromir is leading AB InBev Global Capability Center in Prague with team of over 650 professionals driving business services in area of logistics, HR, finance, customer and digital employee experience and procurement.

Jaromir is with AB InBev since 2006 and has vast experience in various domains such as logistics and supply chain management, HR, project management including system implementations across both BSC area and business operations.

absl team

helena tabakovová

SENIOR Operations manager

Helena came to ABSL with direct experience from the international expert and contact center BlueLink International CZ, where she worked as a Brand and Employee Experience Manager. She was engaged in projects that won BlueLink prestigious awards in the area of business services. Helena also has significant work experience from the media as well as NGOs as a project and marketing manager. 
As the Operations Manager at ABSL she is mainly responsible for business development, developing relations with ABSL members and partners and is in charge of ABSL projects and events at the operational level.    

Michaela Peterková

Digital projects manager

Michaela is an experienced marketing and project manager passionate about new technologies and innovations. She gained sales and business development experience in PwC’s Academy selling professional qualifications. Later she spent one year in New Zealand coordinating repairs after major earthquakes. Returning back to the Czech Republic, she joined Impact Hub Prague, where she managed events and an accelleration programme for startups. In 2016, she joined ABSL to focus on marketing and communications, from which she moved on to drive digital projects of the association.

Markéta fillingerová

Digital marketing manager

Markéta joined ABSL in 2021 upon resettling in Czech Republic after 8 years of living in Australia. Markéta started off as a training coordinator in PwC Czech Republic. Later in Melbourne, AUS, she gained experience in marketing, communications and event management across business, arts and culture. Most recently, Markéta honed her engagement programming skills working 5 years for Swinburne University of Technology, where she was responsible for target alumni programs including communications, events, strategic planning, overseas/interstate network coordination, volunteering programs, and online mentoring.


Business development & Members engagement

Klára joined our team in July 2020 for Business development and Members engagement role. She
closely cooperated with ABSL during her previous role at CzechInvest where she was working four
years providing Aftercare services to Shared Services companies, so she knows very good our sector
as well as our members. Klára was responsible for projects to attract international workforce to the
centres, as for Czech Your Talent in cooperation with ABSL. Before that Klara worked in European
Parliament in Brussels for one year and studied in France, so she speaks fluent French.



Adela joined ABSL team in June 2020. She achieved bachelor degree from Economics Faculty and straight after studies she started working for Danaher Corporation. Within Danaher she gained 3 years of experience on multiple positions, beginning as Accounts Payable Coordinator in Financial Shared Service Center and following as Procurement Support Specialist. After leaving Danaher she started to gain more experience in marketing and media sector. Adela externally worked as PR editor in magazine Svet Prumyslu, oriented to industry, and as her hobby she acts as a copywriter.
In the beginning of 2020, Adela decided to follow her passion of creative work and joined our ABSL team.


Marta Lipovská

PR Consultant

Marta supports the activities of ABSL by communicating with the media on behalf of the association and by providing other PR services. She has a great understanding of the business services sector and topics such as HR or IT. In her previous roles she worked for local media agencies as well as in a PR team of Oracle. In 2008, she founded a PR agency PRCOM, which provides services to many local and international companies and helps them achieve their business goals.

join absl

We welcome new members who want to join the common voice of business services in the Czech Republic.