On 22. March we launched the first ever ABSL Performance Club event in Brno with Infosys and Siemens. Over 30 centre heads and ops managers attended the session on Driving a Quality Culture presented by the two leading Czech centers.
Yoummday, the specialist for work@home solutions, acquires our member ICON Communication Centres To Expand Its BPO Marketplace Platform. Acquisition adds
Jaromír Staroba (39) was elected the new president of ABSL. He will replace Ota Kulhánek, who was in the year
ABSL has joined the Czech Chamber of Commerce to become part of the professional network of unions to protect and lobby