ABSL Diamonds
Hybrid ways of working brining innovation, ideas and opportunities.
Our business services sector has Innovations in our DNA and they are the daily bread for our 350 centers. This year, the nominated projects combine truly extraordinary maturity and innovation.
It reflects the industry’s high degree of flexibility and resilience to crises and shows how well Czech centers have coped with the challenges of the pandemic; how these centers have adopted new digital strategies and hybrid ways of working; how they have managed to move the quality of provided services forward with technology and how they have supported their communities and Czech society.
We congratulate all the winners and believe that their efforts will motivate and inspire not only our entire sector, but also companies and organizations across all segments of the Czech economy.
ABSL Czech Republic
ABSL DIAMONDS 2021
The ABSL Diamonds Awards are given annually to innovative projects that move the business services industry forward and serve as inspiration for the sector and beyond.
Categories 2021
How did your teams ensure that business stayed on track despite Covid-19? How did you surprise and succeed your customer expectations?
This category focuses on rewarding an innovative initiative that had significantly improved customer satisfaction and contributed to deliver superior services.
NOMINATION CRITERIA:
- Number of impacted customers
- Engaged stakeholders
- Client’s feedback and financial gains for the Clients
- Innovativeness
How did your teams work across silos and integrate different functions to add great value for your clients this year?
This category aims to reward an innovative initiative that has delivered concrete solutions and achieved tangible enterprise results by adding end-to-end business value to its internal and external stakeholders.
NOMINATION CRITERIA:
- Scope & timeline of the project
- Tangible improvement to Client’s
- Client’s feedback, references
- Innovativeness
How has your centre used education and the opportunities of digital technology to engage and develop your people? What partnerships have you established with education providers to ensure people are engaged and developed in remote working and isolation?
A special award for a unique cooperation between an educational institution and company that has built brand awareness and enhanced the perception of business services sector among universities and student community.
NOMINATION CRITERIA:
- Originality of the action
- Scale (local, national, international)
- Achieved results
- Number of participants/stakeholders
Challenging times are often the incubators of innovation. How have your teams responded to the Covid-19 challenge and created new and exciting opportunities for the business and customers?
This category focuses on rewarding either a successful migration and delivery of advanced services or the development of an innovative solution that will path the ways for further growth of business services capabilities.
NOMINATION CRITERIA:
- Successful scope extension
- Impact on Global business
- External recognition (media)
- Innovativeness
In these remote working times, many centres have pursued even stronger branding and engagement with their employees. How have you realized digital and remote strategies to keep people connected, productive and aligned with your company values in the New Normal?
This category aims at rewarding projects designed to build a
compelling employer branding campaign or innovative strategies to boost people engagement.
NOMINATION CRITERIA:
- Originality of the activity
- Achieved results
- Scope of the project
- External recognition (media)
The world of work may never be quite the same post-Covid-19 and many centres are taking the lead with innovative work place changes and technologies to protect, support and engage their people. How have you handled the return to work and employed innovative new strategies to ensure business continuity and a new way of working for 2020 and beyond?
In this category, we will recognize new and innovative projects focused on unique, inspiring and energizing work environments and remote work strategies.
NOMINATION CRITERIA:
- Innovativeness
- Impact on Business
- Employees Feedback
- Success of Implementation
During these challenging times, many centres stepped forward to protect not only their own people but the vulnerable in society. How has your centre and people come together to provide assistance, support and innovations for the Czech community in Covid-19 times? What are you most proud of achieving for society and uniting your teams in a common Covid-19 cause?
NOMINATION CRITERIA:
- Originality of the activity
- Achieved results
- Scope of the project
- External recognition (media)
