
6th Annual absl conference
November 13-14, 2019 | Brno | Courtyard by marriott
About the event
The biggest and most influential conference for Business Services in the Czech Republic, which welcomed more than 500 attendees.
The 6th Annual ABSL Conference combined 3 events in 1:
Expert Conference
250+ Business services leaders and investors
ABSL Academy Workshops
150+ Top management, advisers, line managers
Future Talents Sessions
100+ Current and future BSS talents
SPEAKERS



Deloitte


Skanska

Deloitte

The Hackett Group

Smith & Nephew

DXC Technology

MSD

Everest Group

CloudPay

Teleperfomance CZ

CTP

CEC Governement Relations

JNJ GBS

Process Solutions

Zebra Technologies

WorkWide Group

Rossum

ACAMAR

Novartis

Accenture

Novartis

Neoris

Neoops

Neoops

AB InBev

Neoris

JNJ GBS

ACAMAR
AGENDA
9:30 – 12:35
Welcome by ABSL and City of Brno followed by Keynote speech by Peter Moller (Deloitte) and plenary sessions by top expert speakers.
Experience Automation Anywhere / demo workshop / by Automation Anywhere
Find your way to Planning 4.0: Hands on workshop modeling in Anaplan by Deloitte
Academy Workshop by IBM
12:35-13:30
Networking lunch
13:30-16:30
3 breakout streams exploring topics within #disruptive, #digital, #diverse and #developing strategies and trends.
14:30-16:30
What will your job be like in 5 years time? Are you ready to step in to the world of disruption and tech-driven environments? What will your future career look like and how to get ready?
Experts from various industries will bring insights into current trends and jobs of the future. This session of the 6th Annual ABSL Conference is open to all unifersity students and the public.
⭐ Presenters include experts from: Deloitte, Deutsche Telekom Services Europe Czech Republic CZ, Jobs2030, KBC and Zebra Technologies.
Joining them will be:
Micheal Londesborough, Researcher and Science evangelist living and working in Czech Republic
Cristina Muntean, Mentor and personal branding trainer who will give great tips on building your personal brand
Jiří Benedikt, Future skills trainer and strategist
⭐ Capacity is limited, so register here for a guaranteed place.
16:30-17:00
Drinks & Networking Party in the Exhibition area and lobby
17:00-18:00
Moderated by Lucie Výborná
Dan Přibáň, the legendary Czech traveller, journalist and film producer, travelled the whole world. In a Yellow Trabant! And while he was travelling with his fellow adventurers, they recorded their journeys into documentaries, which have become TV classics.
Sit back and enjoy Dan’s exciting and inspirational storytelling!
19:00-22:00
V.I.P. Diamond Awards Gala Dinner and ceremony awarding the best projects within Czech busines services.
Moderators and special guests: Lucie Výborná, Michael Londesborough
Where? Dvorana VUT, Brno
9:00 – 12:30
3 breakout streams exploring topics within #disruptive, #digital, #diverse and #developing strategies and trends.
Plenary session on the future of employer branding with a panel of top business services leaders.
Fusion leadership programme 2019 project pitch presentations and graduation ceremony.
LEGO SERIOUS PLAY innovation workshop by 24 Services Group
Preventing stress and burnout through coaching by Coaching Systems
Recruitment Academy Improve Your Hiring Success through Diversity Recruiting by GoodCall
Salesforce can bring your SSC to the next level of maturity workshop by Accenture
Recruitment Academy Josef Kadlec : Why Your Personal and Employer Brand are the Secret to Hiring by GoodCall
12:30-13:30
Networking lunch
14:00-15:30
Atlas Copco
Teleperformance CZ
IBM
CTP / Vlněna
SAP Labs
Zebra Technologies
Latest conference news
Conference Partners
ORGANIZED UNDER THE AUSPICE
Magistrát města Brna
DIAMOND PARTNERS
Deloitte’s Shared Services and Outsourcing advisory practice leverages multifunctional capabilities to help organisations transform and optimise their approach to service delivery. Deloitte supports its clients through the whole SSC lifecycle, from the idea and vision to centralise back office functions, to organisation and process design, implementation, optimisation and capacity solutions. In January 2017, Deloitte and ABSL entered into a strategic partnership, with the joint goal of supporting and leading growth in the sector of shared services centres in the Czech Republic.
Automation Anywhere
PLATINUM PARTNERS
24 Services Group is your partner in delivering value. We become part of your team to assess your strategic priorities and paint points, to design together innovative solutions and successfully deliver the respective transformation. We are team of experienced professionals with broad knowledge in Strategy Development, Process Excellence and Innovations. Over last the five years 24 Services Group team successfully delivered transformational initiatives in North and South America, Europe and Asia and brought value to our customers in multiple industries like FMCG, Banking, Technology, Manufacturing & Pharma.
RIGHT PEOPLE & AT THE RIGHT MOMENT & ON THE RIGHT PLACE
We’re Acamar, a well coordinated team of professionals that fuels R&D centers by planning and delivering scarce resources in a long-term perspective. We are based in Prague, in the headquarters of Adastra Group we belong to. Our greatest expertise lies in areas related to Digitalization and Industry 4.0, such as Banking, Engineering or Automotive. We specialize in providing steady supply of capable Programmers, Developers, Analysts, Consultants and Project Managers at all seniority levels.
Accenture Services
CTP is a full-service commercial property developer, specialized in the delivery and management of industrial and warehouse properties. CTP provides a variety of property solutions and also offers customized, built-to-suit premises for lease. CTP is the owner of the CTPark Network, the largest integrated system of premium business parks in CEE, with over 5.5 million m2 of A-class space in over 95 parks in seven countries. CTP is both ISO 14001 and ISO 50001 certified. All CTP’s buildings are built to BREEAM specifications. CTP also develops sustainable office parks: Spielberk, Ponavka and Vlněna in Brno. CT’s office parks are vibrant business communities that are employee-friendly and healthy work environments, with well-landscaped gardens and water features, and are home to some of the world’s most well-known companies such as Oracle, Avast, INFOSYS, STRV among many others.
D-ploy Czech Republic
Infosys (Czech Republic) Limited
In NEOOPS we design robotic solutions, implement Blue Prism automation software and build robotic capability for our clients. NEOOPS became the first RPA services provider in the continental Europe and one of the first certified partners of Blue Prism. We have been helping our clients build end-to-end robotic capabilities for over 6 years and during this period we have implemented Blue Prism to more than 70 clients. Initially we were focusing on the Central and Eastern Europe and now we are also covering the rest of Europe and the US. Our key differentiator from other RPA Providers is to help our clients to quickly build RPA capability and make them self-sustainable in a short period of time. We have a strong background in BPO, SSCs, bank and utility businesses and Fortune Global 500 companies.
NEORIS is a Digital Accelerator and partner of some of the biggest companies in the world. We have provided Tech Consulting services for over 20 years in every continent. We have successfully carried out over 1200 big-scale projects and pride ourselves of servicing over 350 clients around the globe.
We provide quality service with our 27 offices, plus Delivery Centers and Innovation Labs staffed with some of the best minds in the industry working hard to create the future of business. We aspire to fundamentally change an organization’s thinking about its mission in a Digital World. We believe in generating a change in mindset to create disruption and lasting value.
The Hackett Group
GoodCall
Workwide Group is a talent acquisition technology company focused on supporting the shared services and outsourcing industry with attracting and relocating native (German, Nordic, Dutch, French) language talent. Guided by our vision to remove national borders from the talent equation we now have helped hire more than 8,000 multilingual candidates worldwide.
Our customers are mainly from the business services sector in Southern, Central and Eastern Europe. Workwide Group has its headquarter in Karlstad, western Sweden, where it was founded in 2014 by people with extensive experience from recruitment marketing & digital products and the job board industry.
DXC Technology
GOLD PARTNERS
ACCA (the Association of Chartered Certified Accountants) is the global body for professional accountants, offering business-relevant, first-choice qualifications to people of application, ability and ambition around the world who seek a rewarding career in accountancy, finance and management. ACCA supports its 219,000 members and 527,000 students in 179 countries, helping them to develop successful careers in accounting and business, with the skills required by employers. ACCA works through a network of 110 offices and centres and 7,571 Approved Employers worldwide, and 328 approved learning providers who provide high standards of learning and development. Through its public interest remit, ACCA promotes appropriate regulation of accounting and conducts relevant research to ensure accountancy continues to grow in reputation and influence. ACCA has introduced major innovations to its flagship qualification to ensure its members and future members continue to be the most valued, up to date and sought-after accountancy professionals globally. Founded in 1904, ACCA has consistently held unique core values: opportunity, diversity, innovation, integrity and accountability.
Headquartered in the United Kingdom, Dixons Carphone is a strong retail presence in the field of electronics. Its store chain is firmly based in England and Ireland, as well as in the Nordic countries and Greece. Since 2007, shared service centre in Brno provides the development of e-commerce platform and support in finance, logistics, human resources, web content and customer administration.
TIFRA services
Teleperformance CZ, a.s. was founded in 1997 as Lion Teleservices CZ. In 2004 became part of the Teleperformance Group and now is one of the largest contact center service providers in the country. Our sites are located in Pardubice, Hodonín and Brno with more than 250 employees and we are still growing.
We are the largest interaction expert team in the global market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. Teleperformance serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting and analytics, digital integrated business service solutions, and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible and intelligent. Teleperformance provides complete customer service to many of the world's leading companies.
The company has implemented the industry's highest standards of safety and quality and uses advanced technology leading to learn, optimize and flexibility of global processes which gives our clients the opportunity to differentiate and be the best in the industry. Teleperformance has been learning from each and every interaction, serving many different countries and segments, because each one is unique. Because each interaction matters!
Citibank Europe plc, organizační složka
Winshuttle software empowers business teams to make an impact through solutions that make it quick and easy to exchange data with SAP using Excel, streamline SAP business processes using forms and workflows, and improve data quality using data stewardship capabilities. Its business led, IT-enabled solutions enable users to automate processes and solve problems without compromising security or governance. Business teams can author solutions across lines of business and the SAP landscape, speeding product launches and financial accounting processes, streamlining customer and vendor onboarding, improving plant maintenance efficiency, and tackling data migration projects. Learn more about Winshuttle’s SAP data management solutions by visiting:
Grafton Recruitment CZ
SILVER PARTNERS
CzechInvest
CloudPay provides managed global payroll & treasury services to multinational organizations through a unified solution across 130+ countries. By delivering end-to-end payroll services, CloudPay ensures compliant payroll & payments around the globe while improving data integrity & process efficiency.
HOSPITALITY PARTNERS
NESPRESSO
ABInBev is Brazilian-Belgian multinational drink and brewing company based Leuven, Belgium. It was the world's largest brewer even before the acquisition of SABMiller in 2016 and is considered one of the largest fast-moving consumer goods companies in the world with more than 500 beer brands in over 100 countries. ABInBev Prague center has over 600 employees and provides services to both Europe region and global organisation with main focus on logistics services.
Expert PARTNERS
MEDIA PARTNERS
E15.cz
iBrno.cz
HR MAG
ICT Revue
IT Systems
Moderní Řízení