Christophe Bollard is the GBS Global Automation Governance lead at MSD. His primary mission is to support Operations team in identifying automation opportunities and transforming the Operating model. Prior to joining MSD, Chris held various positions in GBS/SSC such as site leader, transition or transformation leader. He worked primarily in Finance, Payroll and HR services and he lived in many countries across Europe as well as in the US. He is a certified coach and holds a MBA from the business school of Lyon (EM Lyon). He is passionate about the Future of Work and is currently based out of Prague.