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ABSL Webinar: Digital Front Office & AI Strategies

16 June 2020 | 10:00 - 11:00

We are pleased to invite you to another of our June webinars, this time on topic Digital Front Office & AI Strategies organised in cooperation with The Hackett Group and Siemens. Join us and learn about AI, digital front office and much more – June 16, 10:00 – Online.

What can you look forward to?
Join us for this online morning session with experts from The Hackett Group and Siemens sharing their vision on AI and its place in daily operations, digital front office concept to build front interface to our customers and much more.

Who will be the speakers?
– Nicolay Goldovich, Head of AI GBS Digital Services, Siemens
– Philip Hechtl, Head of Digital Service Management, Siemens
– Paul Morrison, Global Lead of RPA, The Hackett Group

What more can you look forward to?
Nicolay Goldovich will share with you the GBS vision on AI and its place in daily operations as well as the leveraging AI technologies in GBS operations to improve agility and customer experience.

Philip Hechtl, Siemens will show you Siemens concept to build front interface to customers that leverages the whole range of existing technologies, include Work Flow, Conversational AL with both voice and chat functions, mailbot solution, and much more.

Paul Morrison, The Hackett Group will provide Hackett’s view on how to approach digital choices today, and best practices in making an impact with emerging technology.
In the current business climate the need to drive efficiency, performance and flexibility has never been higher. The importance of digital solutions such as AI, RPA, cloud and advanced analytics is central to this mission, but for many organisations finding the right direction, structure and roadmap of initiatives is daunting.

Join this session to learn more, register now and share this invitation with your colleagues to enjoy this webinar with us to the maximum.


16 June 2020
10:00 - 11:00
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