Qualification for junior and high-potential professionals providing overview of global business services environment and context.
- A fully digital online curriculum
- Live expert webinar sessions with business services leaders
- Online study programme: Certificate in GBS (by The Hackett Institute)
- 30 hours digital sessions on market leading qualification
- Digital community of Business services professionals
Including an opportunity to obtain Certificate in GBS issued by The Hackett Institute.
BENEFITS FOR YOUR COMPANY
- Develop the knowledge, skills and competencies to drive efficiency and effectiveness
- Get recognized as a training and development partner of The Hackett Institute
- Create a common language and vocabulary across locations, functions and levels
- Build a workforce grounded in best practices and a continuous improvement mindset
- Enhance your strategic workforce planning and succession planning
BENEFITS FOR YOUR CAREER
- Accelerate your career development and progression through global and industry-recognized qualification
- Study a curriculum underpinned by leading global enterprise best practices and competencies
- Gain practical skills and knowledge, enabling immediate application
- Develop a broader understanding of customer and business issues
- Gain recognition from business leaders, colleagues and industry peers
who is absl fusion professional for?
Junior associates and high potential talents at various levels eager to gain a good overview of business services. E.g. AP/AR associates, data analysts, recruiters, customer service reps, IT Service desk analysts and many more. No previous experience is required.
Syllabus overview
8 chapters focused on GBS overview & execution excellence
1.
GBS models
2.
GBS governance
3.
GBS service management
4.
Performance
improvement
5.
Finance
6.
Human
resources (HR)
7.
Information
technology (IT)
8.
Procurement/
supply chain
WEBINAR SESSIONS
- Welcome session: Building participant network, understanding programme walkthrough
- GBS Context: Models, Governance, Service Management & Performance Improvement – insights, real-life application, interactive discussion
- GBS Processes: Finance, HR, IT, PRO/SC – insights, real-life application, interactive discussion
- Global Perspective: SME insight session focusing on the latest developments in the GBS space
- 2 x Business Leaders Insights: ABSL business services leaders sharing insights, views and real-life experience
- Graduation session
programme fee
35,000 czk + VAT
Programme fee per delegate
Volume and loyalty discounts are available.
next launch
July, 2021
contact us
Contact Klára Černá to learn more about the benefits of ABSL Fusion qualifications for you, your company or your employees.
