Qualification for junior and high-potential professionals providing overview of global business services environment and context.
- A fully digital online curriculum
- Live expert webinar sessions with business services leaders
- Online study programme: Certificate in GBS (by The Hackett Institute)
- 30 hours digital sessions on market leading qualification
- Digital community of Business services professionals
Including an opportunity to obtain Certificate in GBS issued by The Hackett Institute.
BENEFITS FOR YOUR COMPANY
- Develop the knowledge, skills and competencies to drive efficiency and effectiveness
- Get recognized as a training and development partner of The Hackett Institute
- Create a common language and vocabulary across locations, functions and levels
- Build a workforce grounded in best practices and a continuous improvement mindset
- Enhance your strategic workforce planning and succession planning
BENEFITS FOR YOUR CAREER
- Accelerate your career development and progression through global and industry-recognized qualification
- Study a curriculum underpinned by leading global enterprise best practices and competencies
- Gain practical skills and knowledge, enabling immediate application
- Develop a broader understanding of customer and business issues
- Gain recognition from business leaders, colleagues and industry peers
who is absl fusion professional for?
Junior associates and high potential talents at various levels eager to gain a good overview of business services. E.g. AP/AR associates, data analysts, recruiters, customer service reps, IT Service desk analysts and many more. No previous experience is required.
"The program reached my expectations and gave me a clear overview of the history of Share Serviced centers and how SSC can evolve to Global SSC. I see the Fusion program as a quality source of information valuable for management and also for talents from the company. "

Knorr-Bremse
Participating in Fusion Professional was a very interesting and valuable experience. ABSL sessions always bring important information for daily business. Online study program extended my knowledge from other departments than finance.

Knorr- Bremse
“The ABSL Fusion Professional programme provides a fantastic first step on the professional education ladder in Business Services. Incorporating both The Hackett Institute’s Certificate in Global Business Services qualification and leading edge insights from Business Services industry leaders, this programme really does ensure that foundational knowledge and expertise are embedded across an enterprise.”

"ABSL Fusion Professional helped me to get more insight in GBS and its different functions and it is very useful for the future career development."

Monster
"The course is aimed at both beginners in the field of work in the Shared service environment and is also useful for advanced employees. All give a comprehensive overview and knowledge of the terminology and process most commonly used in Shared service companies. I recommend it to all employees. ”

Knorr- Bremse
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Syllabus overview
8 chapters focused on GBS overview & execution excellence
1.
GBS models
2.
GBS governance
3.
GBS service management
4.
Performance
improvement
5.
Finance
6.
Human
resources (HR)
7.
Information
technology (IT)
8.
Procurement/
supply chain
WEBINAR SESSIONS
- Welcome session: Building participant network, understanding programme walkthrough
- GBS Context: Models, Governance, Service Management & Performance Improvement – insights, real-life application, interactive discussion
- GBS Processes: Finance, HR, IT, PRO/SC – insights, real-life application, interactive discussion
- Global Perspective: SME insight session focusing on the latest developments in the GBS space
- 2 x Business Leaders Insights: ABSL business services leaders sharing insights, views and real-life experience
- Graduation session
programme fee
40,000 czk + VAT
Programme fee per delegate
Volume and loyalty discounts are available.
next launch
September, 2023
contact us
Contact Jarmila Drastíková to learn more about the benefits of ABSL Fusion qualifications for you, your company or your employees.