Helena came to ABSL with direct experience from the international expert and contact center BlueLink in Prague, where she worked as a Brand and Employee Experience Manager. She was engaged in projects that won BlueLink prestigious awards in the area of business services. Helena also has significant work experience from the media as well as NGOs as a project and marketing manager. As the Operations Manager at ABSL she is mainly responsible for business development, developing relations with ABSL members and partners and is in charge of ABSL projects and events at the operational level. She is has recently gained her captain’s licence and is a passionate sailor.