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How to improve the customer’s experience? By centralising processes.
The ABSL survey indicates that centralisation of processes is becoming a great trend, both in relation to international companies and also Czech firms with multiple branches. 81% of Czech business … Read more…
ABSL Achievements 2018
As the end of this year is coming, we would like to look back and sum up all great projects, events and new initiatives. It was an extraordinary year full … Read more…
Employees to their own account – offices meeting the requirements of the employees themselves will attract talents
As indicated by a survey by the Randstad recruitment agency, an attractive working environment is one of the three most important aspects when choosing a job. Job applicants in the … Read more…
Business services: four times more emphasis on company education then the rest of the market
Digital transformation and the related significant changes to work procedures and business processes create new requirements on employees’ knowledge and skills. According to a recent survey by the Hacket Group … Read more…
Millenials are dominating business services sector
The latest ABSL Survey revealed that 61% of the employees within business services are millenials. While the average age of employees within industrial companies rose since the beginning of the … Read more…