Press releases
Chatbots are increasingly smart, within two years they will communicate on daily basis with clients and employees of all business services centres
Czech business services centres are successfully implementing chatbots, which are equipped with machine communication in natural language. The centres use them when communicating with clients, hiring new employees and other
New joiners of the ABSL Board of Directors
The ABSL members elected during the Annual General Meeting of ABSL a new board of directors including new joiners. Both the President of ABSL Ota Kulhánek and the Managing Director
International companies head out to regions
With the Prague labour market becoming increasingly crowded, higher fluctuation and the growth of expenses related to salaries and rent, companies are increasingly heading out to other Czech regions. As
100 thousand people are now working in the business services sector in the Czech Republic and centres are planning further expansion
The Czech business services sector grew by 12% in 2018, it currently employs 100,000 people and has a 6% share in the Czech GDP. This means that the sector has
The Deloitte, D-Ploy, The Hackett Group and JLL companies have become ABSL’s strategic partners
The ABSL Association has signed a partnership agreement with strategic partners for the 2019-2020 period. The goal of the partnership with the Deloitte, D-ploy, The Hackett Group and JLL companies
A strong brand increases the response to personnel advertising
A survey executed by the Randstad personnel agency indicates that a strong brand, positively perceived by the public, is capable of reducing the company’s costs for personnel advertisements, doubling the
How to improve the customer’s experience? By centralising processes.
The ABSL survey indicates that centralisation of processes is becoming a great trend, both in relation to international companies and also Czech firms with multiple branches. 81% of Czech business
Employees to their own account – offices meeting the requirements of the employees themselves will attract talents
As indicated by a survey by the Randstad recruitment agency, an attractive working environment is one of the three most important aspects when choosing a job. Job applicants in the
Business services: four times more emphasis on company education then the rest of the market
Digital transformation and the related significant changes to work procedures and business processes create new requirements on employees’ knowledge and skills. According to a recent survey by the Hacket Group
Millenials are dominating business services sector
The latest ABSL Survey revealed that 61% of the employees within business services are millenials. While the average age of employees within industrial companies rose since the beginning of the
