Speakers

Valeriy Svetlov

Valeriy has more than 20 years of managerial experience in Customer Service industry, working in banking, telecommunications and outsourcing contact-centers in different countries. He has an economic education, marketing education and the degree of MBA, issued by the Steinbeis University, Berlin. Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience. In Teleperformance there are 300,000 employees in 80 countries, speaking 265 languages and dialects.

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