Valeriy has more than 20 years of managerial experience in Customer Service industry, working in banking, telecommunications and outsourcing contact-centers in different countries. He has an economic education, marketing education and the degree of MBA, issued by the Steinbeis University, Berlin. Teleperformance is a strategic partner to the worlds leading companies, bringing solutions and enhancing customer experience. In Teleperformance there are 300,000 employees in 80 countries, speaking 265 languages and dialects.